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For consumers, the subscription allows the use of Microsoft Office apps on Windows, mac OS, i OS, Android and Windows 10 Mobile, provides storage space on the One Drive file hosting service, and grants 60 Skype minutes per month.A new Office 365 Home Premium plan aimed at home users was also introduced; the new plan offers access to the Office 2013 suite for up to five computers, along with expanded One Drive storage and 60 minutes of Skype calls monthly. I have tried removing and adding the account back using the instructions for IMAP and SSL. Here is a link to the Official Microsoft forum, where they are discussing the problem and solution. Microsoft pushed out an update to Outlook 2013 & Office365 on 11/13/2013, that affected many users.

I checked all the options, and they are all set to automatically send and receive every 1 minute.

When I booted my PC yesterday my inbox on Outlook 2013 is empty and not populating. It provides additional solutions such as uninstalling the recent updates (KB2837618 or KB2837643), or Changing the root folder path.

It has been reported by some customers that this will help: If your problems persist, I recommend reading our full guide on the Outlook 2013 & Office365 issues.

My messages are coming in (and are pushing to my phone), but will not update in my in box in Outlook.

Messages from Outlook will send with no problem and the send/receive function appears to work, but when it is finished, my new messages are not there.

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